Contact Us
FAQs
You will be able to view your current, confirmed entries by logging into your My Registration.
Full details on our Entry Policies can be found here. Unfortunately, we do not have a deferral system for this event. Important: Our refund policy is clearly stated and applied evenly to ensure equity across all athletes.
Yes, you can do this from your My Registration – subject to availability in that distance. See our Entry Policies here for further details. Athletes who have deferred into this event are required to contact queenstownmarathon@theironmangroup.com so they can be manually transferred into this distance.
Location: Queenstown Events Centre click for Google Map directions
Date: Thursday 13th November 3pm-7pm and Friday 14th November 10am-8pm.
For more information on check-in click here.
Yes, someone else can collect your race pack on your behalf, provided they have a copy of your photo ID and confirmation email. Unfortunately, we cannot post race packs to you.
A receipt will have been emailed to you after the purchase was made. You can also view your receipt/s by logging in to your My Registration, clicking on ‘Registration & QR Code’ and scrolling to the bottom of the page.
Click here to view the Spectator Map so you can familiarise yourself with the best way to get around the course as a spectator and the access points for spectators.
Please see our 2024 Road Closure Map for details on race day closures. Please also use our Interactive Map to make your Journey as easy as possible.
Contact
If you can't find your answer in the FAQs below, please contact us for any further information:
IRONMAN Office
Email: queenstownmarathon@theironmangroup.com
Phone: +64 9 601 9590
Facebook: www.facebook.com/queenstownmarathon
Please note our office hours are 9:30am NZT to 4:00pm NZT Monday to Friday.
Meet the Team
Regional Director
Amy MacCormack
queenstownmarathon@ironman.com
Operations Manager
Mark Fordham
queenstownmarathon@ironman.com
Marketing Manager
Sharelle Thompson
sharelle.thompson@ironman.com
Partner Services
Jade Davenport
jade.davenport@ironman.com
Media
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